email@example.com – Pre and Post Sale Questions
firstname.lastname@example.org – Technical Help and Questions
As passionate believers in our product, we hold our commitment to you for service just as important. We will answer your email as soon as we can (typically within a few hours or so but never more than 24 hours).
If you need technical support with your DAW software or virtual instrument, we can help. While there is nothing overly complex about our products (they are 24/44 stereo WAV format files, after all), we’re always help if you need any support pre- or post-sale.
We are located outside of New York, USA – Eastern Standard Time. Please keep that in mind when contacting us.